Shipping Address Declaration
To ensure the successful delivery of your order, please provide complete and accurate shipping information at checkout.
1. Accurate Shipping Information
Customers are responsible for ensuring that the shipping address, recipient name, phone number, ZIP code, apartment number, and other delivery details are accurate and complete.
Please carefully review your shipping information before submitting your order.
2. Address Changes
If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible.
Address changes can only be accommodated if the order has not been processed for shipment. Once an order has been shipped, we may be unable to change the delivery address.
3. Incorrect or Incomplete Addresses
We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer, to the extent permitted by applicable law.
If a package is returned to us because the address was incorrect or the recipient could not be located, we will contact the customer to discuss available options.
Additional shipping charges may apply when reshipment is necessary due to customer-provided address errors, where permitted by law and disclosed before the additional charge is incurred.
4. Undeliverable Packages
If a package cannot be delivered, please contact us for assistance. We will work with the shipping carrier to determine the available next steps.
Any refund, reshipment, or other resolution will be handled in accordance with our applicable policies and consumer protection requirements.
5. Contact Information
Company: Guangzhou Shunling International Trade Co., Ltd.
Address: Room 227-3, 2nd Floor, No. 59 & 63 Shatai South Road, Tianhe District, Guangzhou City, China.
Phone: +86 18771948647
Email:service@axlvzm.com