Payment Policy
1. Accepted Payment Methods
The payment methods currently available for your purchase will be displayed at checkout.
Depending on availability, these may include major credit cards, debit cards, and supported third-party payment services.
Please check the checkout page for the payment options available to you.
2. Currency and Pricing
Product prices and the applicable currency are displayed on our website or at checkout.
If your payment card or bank account uses a different currency, your financial institution may apply currency conversion rates or additional fees. These fees are determined by your financial institution and are not controlled by us.
Any applicable taxes, shipping charges, or other order costs will be presented at checkout where required.
3. Payment Authorization
By submitting an order, you authorize the applicable payment provider to process the transaction for the amount displayed at checkout.
Orders may require payment authorization or verification before processing. An order may be delayed or canceled if payment cannot be authorized or if there are reasonable concerns about fraudulent activity, subject to applicable law.
4. Payment Security
Payments are processed through the payment methods and providers made available at checkout.
We do not ask customers to provide full payment card details or passwords through email, telephone, or social media messages.
Please use only the official checkout page when submitting payment information.
5. Failed or Declined Payments
If your payment is declined, please verify your payment details, confirm that sufficient funds are available, or contact your payment provider.
You may also try another payment method offered at checkout.
Please avoid placing duplicate orders while checking a payment issue.
6. Refunds
Approved refunds are generally returned to the original payment method used for the purchase.
The time required for the refund to appear depends on your payment provider or financial institution. For more information about eligibility and processing, please review our Return & Refund Policy.
7. Suspected Fraud
We may conduct reasonable checks to protect customers and our business against unauthorized transactions.
Where appropriate and permitted by law, we may request additional order verification or cancel an order that cannot be safely processed. Any payment already collected will be refunded where required.
8. Contact Information
Guangzhou Shunling International Trade Co., Ltd.
Phone: +86 18771948647
Email: service@axlvzm.com
Address: Room 227-3, 2nd Floor, No. 59 & 63 Shatai South Road, Tianhe District, Guangzhou City, China.